Come In We're Hiring - Job post

Job Opportunity: Business Development Specialist

Job Title: Business Development Specialist
Reports to: Managing Director
Location: Based in Bristol with national travel.
Deadline: No long recruiting

Background

Sustainable Kitchens (SK) is an independent kitchen design, manufacture and installation company.  We work with clients in Bristol, London and beyond with a mission to inspire a sustainable lifestyle.  We are passionate about sustainability and focus on building great relationships through our honest approach to everything we make and do.

As part of our development plans, we are looking for a sales-oriented Business Development Specialist to work with the Managing Director.  The successful candidate will lead our sales growth, develop new business, and much more. This new position has been created to provide strategic support and to invest in future management talent.  The role involves both strategic thinking and detailed action, requiring the successful candidate to continuously learn and grow the business.

This is a very exciting opportunity for a self-starter to gain extensive knowledge within a small company and to make their mark, whilst informing business decisions and working alongside the management team to improve and develop performance, standards and company culture.

Job Purpose

The Business Development Specialist is responsible for developing and monitoring sales and marketing campaigns to win new business and build brand awareness, especially amongst architects.  The role includes developing and securing selected high potential key accounts, whilst providing timely and reliable information to support Sustainable Kitchen’s business strategy, goals and objectives.

Duties and Responsibilities

We are looking for an experienced sales and marketing professional to work with a rapidly expanding young team in a fast growing business.  The successful candidate will probably have worked in a larger related business and will be looking for an opportunity to demonstrate their skills in a freer, dynamic environment.

The position reports to the Managing Director as a key member of the business team.  
The post is based in Bristol, but there will be frequent requirements to travel to visit specifiers and clients, and to events and industry meetings, with occasional overnight stays.

Particular responsibilities include, but are not limited to: 

  • lead on new business campaigns, prepare presentations, and meet with influential architects and builders to present the company’s product offer;
  • develop regular continuing business with selected architects and other specifiers;
  • build strong relationships with clients, focus on client satisfaction, and advise on how to add the most value for our clients;
  • develop and direct sales plans, campaigns, and events in line with the annual business calendar to secure new clients and to offer new products;
  • act as the primary sales developer for selected high potential opportunities in conjunction with other team members;
  • ensure that all sales opportunities are fully captured, explored and followed up;
  • maintain consistent sales processes through all customer contacts in accordance with SK’s standards and processes;  
  • collate and maintain data on competitors to ensure that marketing and sales campaigns position SK as a differentiated, high value offering;
  • maintain and update the marketing database with prospects, contacts and mailing lists;
  • prepare reports for weekly sales meetings, management meetings, monthly management packs, and annual budgets;
  • support the team to build a nationally recognised brand and provide brand-building strategies;
  • develop an expert understanding of the kitchen design industry, our market segment and strategies to maximise our authority in the marketplace;
  • build relationships with relevant industry thought leaders to improve SK’s visibility in the market;
  • identify product development and product mix opportunities to remain competitive;
  • represent SK at industry events when required in a professional and knowledgeable manner;
  • work with all team members to develop strategy, new service offers, and the client base.

There will be an initial probation period of up to six months.  During this time, the job holder will be fully immersed in the front end of the business, driving sales, working on new business and pursuing leads.  This includes supporting the Design Manager to win client projects, identifying key areas for improvement, and helping to project manage clients through the customer journey.

Job requirements

 

Essential Qualifications and work experience

  • Good educational background to first degree level or equivalent, preferably in business, sales, marketing or a technical discipline
  • At least two years’ experience of selling in related industries e.g B2B Sales or other
  • Proven and sustained sales success in a fast paced environment
  • Strong evidence of achieving targets
  • Experience of developing sales strategies and managing performance metrics
  • Well developed understanding of marketing and business development strategy and implementation

 

Desirable Qualifications and work experience

  • A track record of successfully delivering communications, marketing and customer engagement activity
  • Exposure to brand building and brand development
  • Prior experience in a start-up or small business would be an advantage
  • Experience of CAD and Project Management systems would be beneficial

Essential skills and abilities

  • Excellent negotiation and customer focused, consultative selling skills
  • Exceptional verbal and written communication skills in all mediums
  • Good interpersonal and time management skills, with the ability to build strong relationships
  • Strong analytical and data management skills
  • Able to work collaboratively and to motivate others to deliver results
  • Internet savvy, with excellent working knowledge of Microsoft Office, good skills in Excel, and experience of using marketing databases
  • Excellent Project Management skills
  • Fluent in English

 

Essential Personal attributes

  • Professional presence to represent SK externally
  • Results driven, with good business judgement and sound commercial understanding
  • Tenacious, highly energised and motivated
  • Able to work accurately and efficiently under pressure
  • Confident and outgoing, and able to work alongside strong personalities within the business
  • Methodical and organised, with a high degree of attention to detail
  • Self-starter, capable of staying on track despite sometimes conflicting priorities
  • Conscientious, enthusiastic and hardworking
  • Good sense of humour and the ability to remain calm under pressure
  • Is always looking for continuous improvement in product, service and systems

 

Desirable Personal Attributes

  • A champion of company values and ethos
  • Has a strong interest in interior design, kitchens and food

 

Additional:

  • UK driving licence
  • Permission to work full time in the UK

This role is likely to particularly interest sales and marketing professionals who would like to progress further and apply their experience to grow a young business in a fast moving environment.  As a small business with ambitions to promote the brand and widen the product offer, there are likely to be further opportunities for personal development and advancement.

Key performance indicators

A few key performance indicators will be agreed with the jobholder. These are likely to include:

  • Annual and monthly sales targets £k
  • Sales pipeline value
  • Number of sales visits to architects
  • Lead conversion rate
  • Number of architects specifying SK

Remuneration

Salary:       c £30,000 – £35,000 OTE per annum, depending on experience.
Holidays:   20 days plus statutory holidays initially, with additional days depending on length of service
Pension:    Employer contribution of 3% of salary

Is this role right for you?
Working for a small company means that you have to use your initiative and problem solve frequently. It requires a hands-on approach to tasks and you have to be able to juggle tasks whilst working in a fast-paced environment. It requires you to be proactive and innovation with your solutions. The company has three core values that guide everything we do, they are Honesty, Sustainability & Relationships, we expect everyone in the company to champion these values. We have worked really hard to create our company culture, one that we are very proud of and we want to work with like-minded individuals. We look forward to hearing from you.

Apply for this role by sending a CV, covering letter and an email explaining why you would like to work for Sustainable Kitchens to jobs@sustainablekitchens.co.uk