Come In We're Hiring - Job post

Job Opportunity: Kitchens Installation Manager

Position filled


We are looking for an experienced installation manager to join our team, Sam the owner of Sustainable Kitchens is currently occupying the role and installation manager would take over the role. We are looking for people who have joineryy experience and the you would need to spend time in our workshop learning about the cabinetry before embarking on the organisational and project management aspects of the role. You will need to be highly organised, practical, a natural problem solver and creative thinker. 
The Installations Manager is responsible for the complete and successful delivery of our kitchen projects to the client and sets the standard for the installation ensuring the highest standards of quality, health and safety, customer service and customer satisfaction are achieved. The success of this role is in part dependant on the coordination of the installers and external subcontractors, requiring high levels of attention to detail, excellent communication and organisational skills.
Work scope – we expect to install between 45 – 50 kitchens a year, there is often a new installation every week, this provides a really interesting, dynamic working environment and your time would be split between site and the workshop/office.
Reporting Structure:
The Installation Manager forms part of the Installation Team and reports into the Managing Director.
Key Responsibilities:
Installation team management – Line managing the installers and ensuring their safety, standards and quality meet the required expectations.  Regular performance management reviews to be undertaken as well as Health and Safety reviews, vehicles and tools auditing and maintenance.
Managing subcontractors – checking in with tradespeople to ensure the right people turn up at the right place and on time. Approving or querying invoices from tradespeople on a job-by-job basis.  Periodically reviewing tradespeople against agreed performance criteria. Optimising and building new relationships with subcontractors and winning referrals for new work.
Systems efficiency – Updating the project plans and integrating with the wider team to maintain accurate communication and awareness. Updating installation schedules and projects with latest information. Setting standards and improving process efficiency where possible.
Installation planning: Creating an installation schedule coordinating and sequencing the different trades and services, booking in third party services, booking accommodation, and communicating this schedule effectively to the client and all other parties involved.
Health and Safety planning – Ensuring Health & Safety and contract guidelines are met so that the company is not exposed to financial or legal liabilities in line with set standards.
Clearly communicating the order of works  – It will be the responsibility of the installation manager to clearly communicate the order and sequencing of works and trades for a project to our clients as part of the project management for installation.
Installation kick-off – Being on-site for the first day of the installation and holding a site meeting with all the trades and the site / building manager.  Talking through the project requirements with the installation team on their 1st day on site and setting the standard for the installation.  Communicating with clients and responding to their needs and requirements.
Mid-installation checks – Checking in each day with the installers and clients, gathering feedback for the projects and workshop team, ensuring the project runs to schedule, checking quality, health and safety and standards are maintained.
Approving snagging list – Visiting site on the last day of the main installation to compile a thorough snagging list agreed with the installers and the client.  Feeding back any subsequent works to the workshop and planning teams and coordinating the final schedule to complete the project.
Closing down the project – Checking, updating and then archiving all the systems documents, apps and folders.  Approve the final invoice and pass to accounts updating the company systems with project profitability and lessons learnt.  Book in a follow up phone call with the client for 6 months time to check on kitchen performance and maintain relationships.
Providing feedback – Gather all the collected feedback from the project and share it with the different teams to help with the continuous improvements of our products and service.  Gathering photographs of the finished kitchen and sharing it with the whole company, this is a vital component to company job satisfaction.

Additional Responsibilities:
Installation work (on the tools) – The installation manager is expected help out on the tools where required, this may involve completing snagging tasks or extra works that crop up to avoid putting stress on main focus of the installation team.
Finance management and budgeting – The Installations Manager is required to work within an annual and monthly installation budget, reporting predicted expenditure on equipment ahead of time.
Surveying – The installations manager will be required to survey the kitchen space to complete the final measurement checks necessary to put the kitchen into planning and manufacture.
Keeping a check on the manufacturing process  – The Installations manager will be responsible for feeding remedial work back to the workshop team and as such should keep a close eye over the process ensuring schedule, quality and accuracy are to standard.
Working closely with the projects team  – The Install Manager will be required to hold project meetings with the design manager and the projects team and leading on the installation aspects.

Skills essential:

  • People management skills
  • Snagging
  • Accurate surveying with laser and tape measure
  • Scheduling
  • Joinery experience
  • Highly organised
  • Full clean driving licence
  • Computer literate

Skills desirable:

  • Experience with CAD

Experience Required:

  • Kitchen fitting experience
  • People management experience
  • Project management experience

£26,000 to £36,000 depending on experience

Other details:
Working week : 8.30am – 5pm, Monday – Friday (Full- time position)
Holiday: 28 days holiday, including bank holidays.
Pension: Auto-enrollment
Other Details: On-site parking, All tools and PPE provided, may have use of company vehicle.
Deadline: Friday the 30th of March 2018 12noon
Interviews: Rolling
Start Date: ASAP
Job Type: Full-time
Is this role right for you?
Working for a small company means that you have to use your initiative and problem solve frequently. It requires a hands on approach to tasks and you have to be able to juggle tasks whilst working in a fast paced environment. It requires you to be proactive and innovative with your solutions. The company has three core values that guide everything we do, they are Honesty, Sustainability & Relationships, we expect everyone in the company to champion these values. We have worked really hard to create our company culture, one that we are very proud of and we want to work with like-minded individuals. We look forward to hearing from you.
Send your CV and an email explaining why you would like to work for us to