Privacy and cookies policy

At Sustainable Kitchens, we are committed to maintaining the trust and confidence of our customers, business partners, visitors to our web site and subscribers to our newsletter. Here you’ll find information on how we treat data that we collect from business communication, visitors to our website, or when someone subscribes to our newsletter.

Information we collect and how we use it

To be able to use certain areas and features of the Site, specifically requested by you, we may require you provide us with information that identifies you personally. This information may include:

  • Your name
  • Your email address
  • Your telephone number
  • Your address
  • Your company name

 

As part of the registration process for our monthly e-newsletter, we collect personal information. We use that information for a couple of reasons: to tell you about stuff you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied.

We use a third party provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice. All email newsletters contain instructions to unsubscribe from the mailing list. You can also contact us at hello@sustainablekitchens.co.uk to remove your email address from our mailing list at any time. We will never sell or share your personal information to any persons or organisations except when required by law for the investigation of illegal or criminal actives, the exercise of legal rights or in defence against any legal claims, or otherwise.

Links to other websites

This privacy notice does not cover the links within this site linking to other websites. Those sites are not governed by this Privacy Policy, and if you have questions about how a site uses your information, you’ll need to check that site’s privacy statement.

How we protect your information

We are committed to ensuring that your identifiable and non-identifiable personal information is secure. However, we cannot assure your identifiable and non-identifiable personal information will never be disclosed in a nature that conflicts with this Privacy Policy. Additionally, we are not responsible for any breach of security or actions undertaken by any third parties that receive the information.

Cookies and how we use them

A cookie is a small file sent to your browser from a Web server to be stored on your computer. A cookie cannot give access to your computer or any information stored on your computer. We use cookies to allow the Site to respond to you as an individual by gathering and remembering information about your preferences when using the Site so when you next visit the Site your preferences for using the Site are already set.

Cookies may also be used to personalise the content you view on the Site. Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. To view more information regarding cookie settings please visit:

For Microsoft Internet Explorer: http://www.microsoft.com/info/cookies.mspx
For Google Chrome: http://www.google.com/support/chrome/bin/answer.py?answer=95647
For Mozilla Firefox: http://support.mozilla.com/en-US/kb/Enabling%20and%20disabling%20cookies
For Apple Safari 5: http://docs.info.apple.com/article.html?path=Safari/5.0/en/9277.html

Online advertising we use

We use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. We use Google AdWords Remarketing to advertise our company across the Internet. AdWords remarketing will display relevant ads tailored to you based on what parts of this website you have viewed by placing a cookie on your machine. This cookie does not in any way identify you or give access to your computer. The cookie is used to say “This person visited this page, so show them ads relating to that page”. Google AdWords Remarketing allows us to tailor our marketing to better suit your needs and only display ads that are relevant to you.

If you do not wish to participate in our Google AdWords Remarketing, you can opt out by visiting Google’s Ads Preferences Manager. You can also opt out of any third-party vendor’s use of cookies by visiting www.networkadvertising.org/choices/

Ownership of data

We retain all rights of ownership on our software, code, databases, designs and any other internally developed application to provide the Site and the Service. You retain all rights of your data posted on the Site.

How we store data

We use external vendors and hosting companies to provide the software, hardware, storage, networking and other necessary technology required to provide the service.

Controlling your personal information

We make every effort to give you access to your personal information, to allow you to correct any inaccuracies, or to remove your personal information at your request provided it is not required for genuine business purposes or by law to be retained.

We require you identify yourself and the information you request to access, remove, modify or correct before commencing such requests. We may refuse requests that are of unreasonable technical effort or would be highly unfeasible, endanger the privacy of others, or require access that is not normally necessary. When we provide access to your personal information for the purposes of modification, correction or removal, we do so free of charge except where doing so requires a unreasonable effort.

To request access, correction or removal of your personal information, please email admin@sustainablekitchens.co.uk. We will remove all of your information and data from the Site within 7 business days upon receipt of your request.

Updates and changes to the privacy policy

We keep our privacy notice under regular review. This privacy notice was last updated on 16th May 2018.